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Top 10 tips for Choosing an NDIS Service Provider

  • Does the provider offer the kinds of supports that I may need?
  • Do the supports offered by any of the providers meet my personal needs and help me to achieve any of the goals I’ve set for myself?
  • Will the provider work to support me as an individual with rights?
  • How will the provider ensure I have choice and control over how its support me?
  • Can the provider guarantee flexibility of support that fits my life?
  • What skills and experience do their staff members have?
  • Does the provider charge a fair price?
  • What evidence can the provide show to me that it delivers high quality support?
  • Does the provider have feedback and complaints systems that are independent of their service delivery systems?
  • What do other people with disability or carers say about the quality of the support the provider delivers to them?