- Does the provider offer the kinds of supports that I may need?
- Do the supports offered by any of the providers meet my personal needs and help me to achieve any of the goals I’ve set for myself?
- Will the provider work to support me as an individual with rights?
- How will the provider ensure I have choice and control over how its support me?
- Can the provider guarantee flexibility of support that fits my life?
- What skills and experience do their staff members have?
- Does the provider charge a fair price?
- What evidence can the provide show to me that it delivers high quality support?
- Does the provider have feedback and complaints systems that are independent of their service delivery systems?
- What do other people with disability or carers say about the quality of the support the provider delivers to them?
Site Search